1. Cancellation & Refund Policy
At SimRacingAdda, we understand that plans can change. Our refund policy is designed to be fair to both
our customers and our business.
📋 Summary
- No cancellation policy applies to this booking.
- 50% refund will be provided on cancellation of a booking made 24 hours
before the particular slot time.
- Refunds are processed within 7-10 business days.
2. Cancellation Timeframes
| Cancellation Time |
Refund Amount |
| More than 24 hours before slot |
50% of booking amount |
| Less than 24 hours before slot |
No refund |
| No-show (missed appointment) |
No refund |
3. How to Cancel a Booking
To cancel your booking, please contact us using any of the following methods:
📌 When contacting us, please provide:
- Booking ID
- Name
- Phone number or Email
- Reason for cancellation (optional)
4. Cancellation Process
- Contact us via phone, WhatsApp, or email with your Booking ID
- Our support team will verify your booking details
- If eligible for refund, we will confirm the cancellation and initiate the refund
- You will receive a confirmation email/SMS
- Refund will be processed within 7-10 business days
⚠️ Important: Please ensure you receive a cancellation confirmation.
5. Refund Processing
- Refunds are processed within 7-10 business days
- The refund will be credited to the original payment method
- For Razorpay payments, refunds will appear in 5-7 business days
- For Cash on Arrival bookings, no refund is applicable
- You will receive a confirmation email once processed
6. Special Circumstances
- Technical issues with simulators
- Venue closure
- Weather-related closures
- Double booking
- Medical Emergencies (Case Based)
7. Contact for Refund Issues
